If you’re having trouble with everyday tasks and feel that a little support could improve your health and wellbeing, CHSP could be right for you.
To be eligible for this program, you must be:
- 65 years or older, or
- An Aboriginal or Torres Strait Islander person and aged at least 50, or
- Homeless, or at risk of homelessness, and aged at least 50.
If you’re approved for CHSP services, you will receive a letter letting you know what services you’re approved for.
How do I access these services?
An aged care assessment will determine if you are eligible for CHSP services.
Using an online tool, you can check if you meet the requirements for an assessment before you decide to apply for one.
Applying for an assessment
If you’ve realised that you need some help and want to access aged care services, the first step is to get assessed.
There are a few ways to apply for an aged care assessment:
- Online: You can complete the online application for yourself or on behalf of a family member or friend. You will need your Medicare card to hand. The application takes 10 to 15 minutes.
- By phone: Call My Aged Care on 1800 200 422. If you need assistance on the call, there are support options available.
- In person: If you would prefer to talk to someone face to face, you can make an appointment with an Aged Care Specialist Officer at a Services Australia centre by calling 1800 227 475.
Once your application is complete, an assessment organisation will call you (or someone you choose) to discuss your needs and, based on the discussion, arrange a date for the assessment.
Assessments are carried out in your home by a trained assessor. They can also be arranged at other locations or via telehealth when necessary.
