Telstra will be upgrading the mobile base station that services Swanpool to bring a better 4G user experience and prepare for the arrival of 5G.
The upgrades will improve the mobile site’s capacity, meaning faster downloads, smoother streaming and less congestion.
Telstra regional general manager Jenny Gray said mobile services in the area would be temporarily affected while the upgrade works were under way.
“We know how important mobile connectivity is for Australians, whether you’re in the city or the country,” Ms Gray said.
“As data use over our mobile network continues to grow, adding extra 4G capacity to our mobile site in the area will help deliver faster downloads, smoother streaming and less congestion for customers.
“The work will also make the site ready for a further upgrade to our even faster 5G in the future.
“While disruption is required while the upgrade is under way, we’ll only be switching off the site when we need to and will have it back online and working better than ever as quickly as possible.”
Temporary disruptions
Telstra mobile customers will receive texts advising of the upcoming work.
Landline services, NBN internet services and mobile coverage from other providers will not be impacted.
The site will need to be switched off during the following periods:
- Monday, May 19 to Thursday, May 22
- Friday, May 23
Tips for improving connectivity while works are under way
Telstra customers can continue to make calls and send texts during disruption to mobile services by switching on ‘Wi-Fi Calling’.
This is a free setting on most popular mobile phones and allows your mobile to make and receive mobile calls while connected to wi-fi.
Tesltra also encourage business owners to talk to their bank about connecting their EFTPOS terminals to their NBN or wi-fi connection to prevent delays in processing transactions.
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